Insights
IT guides for dental and medical practices
HIPAA safeguards in plain language, Dentrix and Eaglesoft support, opening a new practice, why an office network keeps dropping, multi-location groups and phone systems that work chair-side.
Results
HIPAA-compliant IT for dental offices in Dallas
The HIPAA Security Rule's administrative, physical and technical safeguards explained in plain language, what a risk assessment actually is, and how a single-location Dallas dental office gets there affordably.
IT for multi-location dental groups in DFW
Two, three or six dental offices across the metroplex should feel like one practice to the people running them. Here is how I make the software, network, backups and phones work as a group, and where a small owner-led IT company fits.
IT support for Dentrix, Eaglesoft and dental imaging software
What supporting Dentrix, Eaglesoft or Open Dental actually involves, where the software vendor's job ends and mine begins, why imaging breaks, and whether your practice should keep a server or go to the cloud.
Opening a dental practice: IT, cabling and network setup
A practical walkthrough of the IT side of a dental office build-out in Dallas: what to cable, what to buy, server versus cloud, imaging, phones, HIPAA safeguards and how the timeline lines up with the contractor.
Phone system and IT support for a dental clinic
Phones are the front door of a dental clinic, and today they run on the same network as the computers. Here is what a dental phone system should do, why phones and IT belong with one provider, and how I set it up with Cleod 9 Voice.
Why your dental office network keeps going down
Sensors drop, Dentrix freezes, the front desk cannot check anyone in. Here are the causes I actually find in Dallas dental offices, how I track them down, and how to tell when it is time to change IT companies.
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