Insights · page 4
Straight answers about small-business IT in Dallas (page 4)
What things cost, what to ask, how to switch providers, how to wire an office and how to keep a dental or law practice out of trouble. Written by the person who does the work.
Results
Law firm cybersecurity and client confidentiality
Your duty to keep client information confidential does not change because the files are digital. Here is what that duty looks like as IT settings, in plain words, from someone who sets them up for Dallas firms.
Moving a law firm in Dallas: the IT checklist
A week-by-week IT checklist for a law firm relocating in Dallas, covering internet lead times, cabling, phones, the server question and the move weekend itself, from the person who would run it.
IT for multi-location dental groups in DFW
Two, three or six dental offices across the metroplex should feel like one practice to the people running them. Here is how I make the software, network, backups and phones work as a group, and where a small owner-led IT company fits.
IT support for Dentrix, Eaglesoft and dental imaging software
What supporting Dentrix, Eaglesoft or Open Dental actually involves, where the software vendor's job ends and mine begins, why imaging breaks, and whether your practice should keep a server or go to the cloud.
Opening a dental practice: IT, cabling and network setup
A practical walkthrough of the IT side of a dental office build-out in Dallas: what to cable, what to buy, server versus cloud, imaging, phones, HIPAA safeguards and how the timeline lines up with the contractor.
Phone system and IT support for a dental clinic
Phones are the front door of a dental clinic, and today they run on the same network as the computers. Here is what a dental phone system should do, why phones and IT belong with one provider, and how I set it up with Cleod 9 Voice.
Why your dental office network keeps going down
Sensors drop, Dentrix freezes, the front desk cannot check anyone in. Here are the causes I actually find in Dallas dental offices, how I track them down, and how to tell when it is time to change IT companies.
Better backups for a Dallas insurance agency: what I set up
An independent agency's data lives in more places than one server. Here is what a proper backup covers, how I set it up for Dallas agencies, and how you know it works.
Insurance agency cybersecurity and compliance in Texas
An independent agency holds more sensitive client data than most businesses its size. Here is what you are expected to protect, what the questionnaires ask, and the safeguards I put in place for agencies in Dallas and across Texas.
IT for an insurance agency opening a second location
A second office should feel like the first one on day one: same phones, same logins, same management system. Here is how I plan and build it for Dallas agencies.
IT support for Applied Epic, AMS360 and agency management systems
Your agency management system is the business. Here is what supporting it actually involves, the problems I fix most often in Dallas agencies, and where my job ends and the software vendor's begins.
AutoCAD and Revit workstation support for Dallas architecture firms
Slow workstations in an architecture office usually come down to a handful of causes. Here is how I diagnose them, what a CAD or BIM machine should have, and how I keep a design firm's computers, licensing and network working.
Have a question these did not answer?
Ask me directly. If it is a good question I will probably write the article.